Your whole clinic in one cloud system
From booking and patient files to invoices, insurance and lab orders — built for dental and multi-doctor clinics.
What is the MediCloud Clinic System?
MediCloud is a complete cloud system that runs a clinic from the first phone call to the final invoice. Reception, doctors, cashiers, accountants and the lab all work in the same system, each with their own screens and permissions.
A patient is registered once — by QR code, ID card or at the desk — and that record follows them through appointments, visits, treatment plans, prescriptions, lab orders, invoices and insurance claims. Nothing is written twice and nothing is kept on paper.
The system is built and tested in Sweden to European standards, works in Arabic and English with full right-to-left support, and runs in the browser on any computer or tablet.
Everything your clinic needs, in one system
Patients
Patient files with insurance, consent forms, documents and referrals.
QR self-registration
Patients register themselves on their phone by scanning a QR code at reception.
ID card reading
Read personal details straight from the civil ID with a smart-card reader.
Appointments
Doctor schedules, live status, change log and cancellation tracking.
Visits & prescriptions
Procedures per visit, prescriptions with items and dosage.
Treatment plans
Multi-step plans with status and follow-up of open plans.
Billing
Invoices, payment methods, installment plans and patient wallet.
Insurance
Insurance companies, contracts, packages and insurance closing.
Lab orders
Orders with items and shades; the lab follows its own orders.
Inventory
Items linked to procedures, stock movements, audits and requests.
WhatsApp & offers
Conversations, message templates and patient promotions.
30+ reports
Revenue, procedures per doctor, top treatments and busiest hours.
Build a full treatment plan in under a minute
Pick the patient, tap the procedures, and the plan is ready: steps, teeth, lab work and the estimated cost. The doctor then completes each step visit by visit, and everyone sees what is done and what is next.
- Add procedures from your own catalogue with tooth and diagnosis
- Estimated total cost calculated automatically
- Insurance approval flag per plan and per procedure
- Procedures that need lab work or prosthesis are marked
- Each step is linked to its visit; open plans appear in follow-up reports
- No procedures yet — tap one above.
Fingerprint & a paperless clinic
Turn every paper in the clinic into an electronic record. Patients sign consents with a fingerprint reader, and documents are stored in the patient file instead of a cabinet.
- Fingerprint signature on consent forms
- ID card reading and QR self-registration instead of paper forms
- Scanned documents, X-rays and referrals in the patient file
- Electronic prescriptions, invoices and receipts as PDF
IP phone integration
Connect the clinic's IP phone system. When a patient calls, their file opens on the receptionist's screen before the call is answered.
- Caller recognised by phone number
- Patient file, next appointment and balance at a glance
- Book or change an appointment during the call
- Unknown callers can be registered in one step
WhatsApp centre
Talk to patients on WhatsApp directly from the system, with every conversation saved on the patient's record.
- Shared inbox for the whole reception team
- Approved message templates in Arabic and English
- Send offers and promotions to selected patients
- Message delivery and read status
Electronic consents
Prepare your consent forms once and have patients sign them on screen before treatment.
- Consent templates per procedure
- Signed on screen
- Stored with date, time and staff member
- View or print any signed consent later
Automatic reminders
The system reminds patients and staff so nothing is forgotten.
- WhatsApp appointment reminder the day before
- Lab order delivery reminders
- Follow-up of open treatment plans
- Real-time and push notifications for staff
Doctor portal
Each doctor gets a personal workspace showing only what they need for the day.
- My appointments with waiting, completed and upcoming counts
- Start a visit in one click
- My patients with history, plans and documents
- Prescriptions, procedures and lab orders from the same screen
Multi-branch, one interface
Run one clinic or a whole group from the same screen. Switch between branches without logging out, and see each branch on its own or all of them together.
- All branches under one login and one database
- Patient file shared across branches
- Doctors, schedules and prices per branch
- Reports per branch or consolidated
Unlimited roles
You are not limited to fixed roles. Create any role your clinic needs and decide exactly what it can see and do.
- As many custom roles as you need
- Permissions per page and per action
- Different access per branch
- Change a role once and it applies to everyone who has it
Unlimited users
There is no limit on system users. Add every doctor, receptionist, cashier, accountant and lab technician at no extra cost per user.
- No per-user licence
- A separate login and role for everyone
- Permissions per page and per action
- Full audit log of who did what
More than 20 reports that answer real questions
Every report can be filtered by date, clinic and doctor, and exported to Excel or PDF.
Patients & appointments
- New patients
- Patient distribution
- Busiest times by day and hour
- Appointment status
- Appointment change log
- Patients with multiple cancellations
Doctors & procedures
- Procedures per doctor
- Most requested procedures
- Most frequent procedures
- Doctor summary
- Invoice amounts per doctor
Treatment plans & lab
- Open treatment plans
- Treatment plan status
- Lab orders and costs
Revenue & expenses
- Revenue by type and source
- Expenses by type and department
- Expenses by payment method
- Revenue vs. expenses
- Profit & loss
- Employee salaries
- Custom financial report
Accounting
- Trial balance
- General ledger
- Income statement
- Cash flow
- Receivables aging
- Patient ledger
- Installments
- Bad debt
From booking to invoice — one flow
- 01BookThe right doctor and slot, with a WhatsApp reminder.
- 02RegisterQR code or ID card — done in seconds.
- 03TreatProcedures, prescriptions and treatment plan on file.
- 04InvoiceInsurance share, installments or wallet.
- 05Follow upReports, lab orders and the next visit.
The right access for every role
Create unlimited roles with detailed permissions per page and action, with a full audit log. These come ready-made:
Connected to the rest of your business
The Clinic System shares data with the MediCloud business suite — nothing is entered twice.
From first call to go-live, with a steady pulse
- 01
Discover
We map your workflows, users and data in a short discovery session.
- 02
Design
Screens, roles and reports are configured — or designed — around you.
- 03
Build & migrate
We set up the system and import your patients, items and accounts from Excel.
- 04
Launch & train
Go live with on-site training and built-in video guides.
- 05
Support
Updates, monitoring and a support line in your language.
See the Clinic System live in 30 minutes
A personal walkthrough in English, Arabic or Swedish.